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New Post 1/10/2012 9:29 AM
  Tech.Sell Corporation
2 posts
No Ranking


Auto Save as Draft E-mail 

Would like to see RH auto save an e-mail if RH closes unexpectedly while drafting an e-mail. Client has had a few occassions where they'll lose connection with RH while in the middle of an e-mail only to open RH again and everything is gone. GM has the same issue but am told OL has this capability so users would like this to happen with RH too.

Not sure what this would take but have the request from a few users now.

 
New Post 1/10/2012 2:01 PM
  AutomationStation
48 posts
www.automationstation.com
7th Level Poster


Re: Auto Save as Draft E-mail 

 I don't know about getting RH to automatically save a draft E-mail, but if the client computer is losing its network connection, you might have bigger problems. The best solution would be to solve the networking issue as this could lead to a lot of problems with any network based application... such as "user was in the middle of scheduling an activity when they lost connection"... "user was in the middle of creating a contact when they lost connection" ... , etc. 

 
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