RedHorse Systems Forum  RedHorse CRM Fo...  RedHorse CRM Ge...  HTML in templates are mis-formatting when saved and sent
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New Post 1/18/2012 1:36 PM
  Holly
2 posts
No Ranking


HTML in templates are mis-formatting when saved and sent 

Hi.

We use redhorse to send out an email newsletter to our clients. We recently updated to the most recent version, and I have been having issues with the template editor. I design emails in dreamweaver, then copy and paste that code into the HTML editor in redhorse. I originally did this on the old version because if I was to edit it within redhorse at all, it would break the HTML completely.

Now, when i copy and paste the code in, i can preview just fine. However, when sending out, or going back to edit the newsletter, i end up with things like this

<td width="400" valign="top" style="background-image: url(***); background-position: bottom; background-repeat: repeat-x;" >

being replaced by  things like this

<td valign="top" width="400" bottom?="" 50%="" BACKGROUND-POSITION:="" repeat-x;="" BACKGROUND-REPEAT:="" \\local\RedhorseCRM\EmailTemplates\tablebg.jpg?);="" file:="">

This is frustrating to say the least.

Is there any way to get redhorse to stop altering my code when I save/send/pull up the template, while still allowing it to parse things like template tags? ( [[Field|field]] )

 
New Post 1/24/2012 5:57 PM
  AutomationStation
48 posts
www.automationstation.com
7th Level Poster


Re: HTML in templates are mis-formatting when saved and sent 

We are using RedHorse v4.2 (latest version on the Updates Page)... I just created a HTML Template in Dreamweaver CS 4 and it works like a champp in RedHorse. Not sure what version of RH or Dreamweaver you are using, but I am not seeing any issues.

Eric Turnipseed
The Automation Station, Inc.
RedHorse Certified Partner
651-248-3191

 
New Post 1/25/2012 2:20 PM
  Holly
2 posts
No Ranking


Re: HTML in templates are mis-formatting when saved and sent 

CS4 + RH 4.2.4315.1

The problem seems to occur some time between closing the template and re-opening/ sending.

I'm assuming the issue is with the settings that we have on RH, however, I don't see any options that would help.

Are there some RH best practices that I'm missing?

 
New Post 1/28/2012 9:51 AM
  AutomationStation
48 posts
www.automationstation.com
7th Level Poster


Re: HTML in templates are mis-formatting when saved and sent 

Not sure if this will help, but here our my current settings in RedHorse that work with Dreamweaver HTML templates:

Eric Turnipseed
The Automation Station, Inc.
RedHorse Certified Partner
651-248-3191
 

 
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