I wanted to poll the group to see if anyone knows what may be happening to my RHOLink07 connection.

In the beginning, I was advised that if the R: drive or the UNC was unavailable upon the Outlook launch, the add-in / COM Object would be disabled.  So, I insured that my VPN is always activated upon login!  Thereby always having the UNC at least available.  I do not open Outlook without the VPN enabled except while connected hardwire to the network.  When external, always "light up the VPN" before opening any application or Outlook.

I still have a situation wherein 90% of the time, when I open my Outlook, I have to go to Options, Trust Center, Add-ins, Com Add-ins and turn ON the RHOLink07 object.

A bit frustrating.... if anyone has a suggestion, I'd like to here about it.

Have asked development and they say if your connection is stable, it should stay enabled.  Any others experiencing this?

Environment: Windows 7 Ultimate laptop, SonicWall VPN, Win2k3 Server, SQL2005 Std.

Eric,

Does your client use the outlook link across the VPN?  If so, is she still having the disconnect issue?

As I posted, I am ensuring that my VPN is enabled, connected upon every boot.  During my testing, I have ensured that the connection is live by looking at the network drive accessibility via Windows Explorer.

Still trying to determine what is happening.  It is repeatable.