RedHorse CRM 2.5.3568.0
When I attempt to email a KB article I have created in RH and I am using Outlook 2007 as my email client, an Outlook email window is launched and the text contains some html tags and is truncated i.e. doesn't contain all the text I entered in and is missing images. Example:
<HEAD></HEAD><BODY style=" FONT-SIZE: 10pt; CURSOR: auto"><SPAN>Audience: Customer and Internal<BR></SPAN><BR>Summary:<BR><BR>How to create an ISWC for your musical works. <BR><BR><SPAN>Solution:
I realize that if I use RH for email I can get this to work, but the RH email client does not meet our internal email needs.