Do the e-mail rules in RedHorse mail get activated when an email is brought/linked in from the RedHorse Outlook Link? (Email is received in Outlook but not RedHorse; autolink is enabled in RHOLink)
For example, we want to have a rule that will link an inbound email to a project if "Project: XXX" is in the subject line or in the body. Using RH pop client I suspect this is readily do able. Our need is to have the same capability possible in the Outlook to RH linked emails.
If it is not available, then we will need to customize to enforce such on an insert to the mailbox table.
Question 2: Same as above but the case where an email is SENT from Outlook.
Bottom line is the client wants emails associated to the projects they pertain to. By default, I believe RH links by Email address match into a Contact record, and I assume by the 1st location of the email address (in cases where there may be one email address associated to multiple contacts).
Any comments appreciated.